Terms & Conditions

Last Updated: September 24, 2026

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Capellagrovevilla ("Company," "we," "us," or "our") governing your access to and use of the website capellagrovevilla.com and all related services, features, content, and applications offered by us (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms apply to all visitors, users, and others who access or use the Services.

2. Eligibility and Age Restrictions

Our Services are intended for adults only. By using our Services, you represent and warrant that:

• You are at least 21 years of age (or the legal gambling age in your jurisdiction)
• You are legally permitted to gamble in the jurisdiction where you are located
• You have the legal capacity to enter into a binding contract
• You are not prohibited from using our Services under any applicable laws
• All information you provide is accurate, current, and complete
• You will maintain the accuracy of such information

We reserve the right to verify your age and identity at any time. Failure to provide satisfactory proof may result in suspension or termination of your account.

3. Account Registration

To access certain features of our Services, you must create an account. When creating an account, you agree to:

• Provide accurate, complete, and current information
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use
• Not share your account credentials with others
• Not create multiple accounts
• Not use another person's account without permission

We reserve the right to refuse service, terminate accounts, or cancel reservations at our sole discretion.

4. Hotel and Resort Services

4.1 Reservations and Bookings

All reservations are subject to availability and confirmation. When making a reservation:

• Reservations must be made by individuals 21 years or older
• Valid identification and credit card are required at check-in
• Check-in time is 3:00 PM; check-out time is 11:00 AM
• Early check-in and late check-out are subject to availability and additional fees
• We reserve the right to decline or cancel any reservation
• Special requests are not guaranteed and depend on availability

4.2 Payment

Payment terms and conditions:

• Full payment or valid credit card is required at the time of booking
• We accept major credit cards and other payment methods as displayed
• Prices are subject to change without notice
• Additional charges may apply for services, amenities, and taxes
• Resort fees, if applicable, will be disclosed at booking
• Currency exchange rates may vary

4.3 Cancellation Policy

Please refer to our for detailed information about cancellations and refunds. Cancellation policies vary by room type and booking date.

5. Casino Gaming Services

5.1 Gaming Eligibility

To participate in casino gaming activities:

• You must be at least 21 years of age
• You must not be on any self-exclusion or banned persons list
• You must present valid government-issued identification
• You must comply with all applicable gaming laws and regulations
• You acknowledge that gaming involves risk of financial loss

5.2 Responsible Gaming

We are committed to responsible gaming practices:

• We provide resources for problem gambling support
• Self-exclusion programs are available upon request
• We reserve the right to refuse service to any individual
• Staff are trained to identify problematic gambling behaviors
• Limits on gaming activities may be imposed

5.3 Gaming Rules

• All games are subject to our house rules and regulations
• Disputes are subject to management review and decision
• Video surveillance is in operation at all times
• Cheating, collusion, or fraud will result in immediate expulsion and prosecution
• We reserve the right to modify or discontinue any game
• Winnings may be subject to tax withholding as required by law

6. Conduct and Behavior

While using our Services and facilities, you agree to:

• Conduct yourself in a respectful and appropriate manner
• Not engage in disruptive, threatening, or illegal behavior
• Not harass, abuse, or harm other guests or staff
• Comply with all posted rules and regulations
• Not damage property or equipment
• Dress appropriately according to venue requirements
• Not bring weapons or illegal substances onto the premises
• Follow all safety and security procedures

We reserve the right to remove any guest who violates these conduct requirements without refund.

7. Intellectual Property Rights

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, images, software, and design, are owned by Capellagrovevilla or our licensors and are protected by international copyright, trademark, and other intellectual property laws.

You may not:

• Reproduce, distribute, or create derivative works from our content
• Use our trademarks or branding without written permission
• Remove or alter any copyright or proprietary notices
• Frame or mirror any portion of our website
• Use automated systems to access our Services
• Reverse engineer or decompile any software

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our , which is incorporated into these Terms by reference. By using our Services, you consent to our privacy practices as described in the Privacy Policy.

9. Third-Party Services and Links

Our Services may contain links to third-party websites, services, or resources that are not owned or controlled by us. We are not responsible for:

• The content, privacy policies, or practices of third-party sites
• Any damages or losses arising from your use of third-party services
• The availability or accuracy of third-party content

Your interactions with third parties are solely between you and such third parties.

10. Disclaimers and Limitations of Liability

10.1 Service Disclaimer

OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:

• Our Services will be uninterrupted, secure, or error-free
• The results obtained from using our Services will be accurate or reliable
• Any errors in our Services will be corrected
• Our Services will meet your requirements

10.2 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CAPELLAGROVEVILLA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of or inability to access or use our Services
• Any conduct or content of any third party on our Services
• Any content obtained from our Services
• Unauthorized access, use, or alteration of your transmissions or content

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY.

11. Indemnification

You agree to defend, indemnify, and hold harmless Capellagrovevilla, its affiliates, licensors, and service providers, and their respective officers, directors, employees, contractors, agents, and representatives from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms
• Your use of our Services
• Your violation of any rights of another party
• Your violation of any applicable laws or regulations

12. Dispute Resolution and Arbitration

12.1 Informal Resolution

Before filing a claim, you agree to contact us and attempt to resolve the dispute informally by sending written notice describing the nature and basis of the claim to our contact address below.

12.2 Binding Arbitration

If we cannot resolve the dispute within thirty (30) days, any remaining dispute shall be resolved by binding arbitration in accordance with the laws of Switzerland. The arbitration shall take place in Switzerland, and judgment on the arbitration award may be entered in any court having jurisdiction.

12.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Switzerland, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located in Switzerland for the resolution of any disputes.

14. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

• Acts of God (earthquakes, floods, storms)
• War, terrorism, or civil unrest
• Government actions or regulations
• Strikes or labor disputes
• Epidemics or pandemics
• Failure of telecommunications or utilities
• Fire, explosion, or other catastrophes

15. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

16. Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Capellagrovevilla.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on our Services, constitute the entire agreement between you and Capellagrovevilla regarding your use of our Services and supersede all prior agreements and understandings.

18. Assignment

We may assign our rights and obligations under these Terms to any party at any time without notice to you. You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

19. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by:

• Posting the new Terms on this page
• Updating the "Last Updated" date
• Sending email notifications for material changes
• Displaying prominent notices on our website

Your continued use of our Services after any modifications indicates your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using our Services.

20. Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including but not limited to:

• Breach of these Terms
• Fraudulent or illegal activity
• Request by law enforcement or government agency
• Discontinuation or material modification of Services
• Unexpected technical or security issues

Upon termination, your right to use the Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

21. Accessibility

We are committed to ensuring our Services are accessible to people with disabilities. If you experience any difficulty accessing our Services, please contact us for assistance.

22. Contact Information

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